Face Mask Peach Text/Crystal Stones

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging.

 

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

PROMOTIONAL ITEMS (if applicable)

Only regular priced items may be refunded. Items sold at discount (sale or with promotional codes) are eligible for exchanges only.

 

EXCHANGES (if applicable)

If you need to exchange an item, send us an email at administration@souadferiani.com

 

SHIPPING

Please contact administration@souadferiani.com to request return details. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. All approved returns must be sent back to us with a trackable shipping method.

 

Want to know more about our delivery policy:

administration@souadferiani.com

SHIPPING INFORMATION

Dear Customer, 

As a designer I use these values.

We produce consciously, so only if there's a demand.

Some accessoiries are produced in small workplaces in Italy and others are made manually in Belgium.

So please consider a delivery time of one week or more. You will receive an email containing tracking information once your order will be shipped.

If by any chance the product you ordered is out of stock, you will receive an email. We will start the procuction of this item and suggest you a delivery time.

Thank you for respecting our values,

Souâd Feriani

 

STANDARD DELIVERY COSTS

Souâd Feriani relies on BPost courier services to ship all orders.

Deliveries are done on working days during regular business hours; not on holidays.

BELGIUM: € 7,00 (Free delivery from € 199,00)

NETHERLANDS, FRANCE,  LUXEMBOURG,  GERMANY: € 16,40

REST OF EUROPE: € 32,80

 

 

PICK UP IN SHOP

You can pick up your order in our shop during opening hours. 

Souâd Feriani “The Boutique” - Dr. Willemsstraat 13 in Hasselt

Monday:          10u30 -18u

Tuesday:         10u30 -18u

Wednesday:    10u30 -18u

Thursday:        10u30 -18u

Friday:             10u30 -18u

Saturday:         10u30 -18u

Sunday:            Closed

 

Want to know more about our delivery policy:

administration@souadferiani.com

 

administration@souadferiani.com